The University of Kansas Health System has one of the busiest emergency departments in the region. Last year nearly 68,000 patients came through the doors, which at times, was a challenge for the facility…which had expanded just 11 years ago. Now, after an 18-month renovation, the department has expanded again. 17 new exam rooms and two remodeled rooms, adding to the 29 already there, brought immediate relief and has greatly improved patient flow. Two Patient Liaison Services rooms have been remodeled, as well as the new patient waiting area and a remodeled emergency entrance at the Center for Advanced Heart Care. The expanded waiting area can accommodate large surges in patients and allows for more streamlined flow of patients into the department from the heart center and the Medical Office Building.

            Dr. Dennis Allin is the medical director of Emergency Services at The University of Kansas Health System. In the video, Dr. Allin explains how the expansion will really benefit the patients, and make it more efficient for staff. He also talks about how the Emergency Department is focusing on a new concept in treating patients which involves getting them back to a room as soon as possible rather than spending time going through a triage process. The video also includes b-roll from inside the Emergency Department.